This Special Interest Session discussed the metrics used to assess stakeholders’ perceptions regarding CSR programs and projects. It also discussed different areas of program management frameworks, leadership, policy formulation, implementation, measuring, and reporting.

In recent years, there has been a behavioral shift from organizations giving out messages, to people starting their own campaigns through social media. The Special Interest Session on CSR and Social Media, data and trends have concluded that these movements are not a fad: Social media has been proven to mobilize citizens. It has and will continuously change the way people communicate.

As CSR gains ground in corporate activities, global standards have begun emerging as excellent tools for assessing the impact of CSR activities.

International donor agencies and partners showcased model programs for collaboration at the LCF CSR EXPO plenary session on Public-Private Partnerships.